Contact us

Contact our Caldicott Guardian, Cathy Winfield, Chief Nursing Officer at NHS South Yorkshire, by emailing helloworkingtogether@nhs.net, clearly marking 'for the attention of the Caldicott Guardian' in the email title.

When submitting a complaint to NHS South Yorkshire Integrated Care Board please can you include the specific area that your complaint is in reference to i.e. Rotherham, Doncaster Barnsley or Sheffield.

To submit a complaint please contact us on:

Tel: 0114 305 1000
Email: syicb-sheffield.icbcomplaints@nhs.net

Please note, the email address above covers all areas of South Yorkshire (Rotherham, Doncaster, Barnsley and Sheffield).

From 1 July 2023, NHS South Yorkshire Integrated Care Board have delegated authority from NHS England for processing complaints in relation to the following primary care services in South Yorkshire:

• GP Medical Services
• General Ophthalmic Services
• Community Pharmacy Services
• Dental Services

Please contact our CHC Place teams on the following email addresses:

For Barnsley: syicb-barnsley.barnsleycontinuinghealthcare@nhs.net

For Doncaster: syicb-doncaster.chcdoncaster@nhs.net

For Rotherham: syicb-rotherham.continuingcareroth@nhs.net

For Sheffield: syicb-sheffield.sheffieldchc@nhs.net

Contact Caroline Million (CM Associates) our Data Protection Officer by emailing caroline.million@outlook.com, clearly marking ‘for the attention of the Data Protection Officer’ in the email title.

For any enquires relating to finance or financial matters, please contact our finance team on syicb-sheffield.finservqf7payables@nhs.net 

What is the Freedom of Information (FOI) Act?

The Freedom of Information Act (FOI) 2000 gives individuals the right to have information about public authorities and how they make decisions. 

Information Comissioner's Office - What is the Freedom of Information Act?
 

What is the Data Protection Act (DPA)?

The Data Protection Act (DPA), first initiated in 1998, and then updated in 2018, provides individuals with the rights to request access to information about themselves - and to be provided with copies of information held by organisations, businesses or the government.

The DPA 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).
 

How do I make a Freedom of Information (FOI) Request 

Requests for information under the Freedom of Information Act 2000 need to be made in writing.

Applicants should include their name and an address for correspondence, which includes an email address. While we cannot specify a format of application, we have found that it is a more efficient way to process requests and supply information electronically.

Requests should be as specific as possible to enable us to process your request. It can be useful to include a telephone number in case we need to contact you but this is not a requirement.
 

Email requests 

You can email your request to: syicb-sheffield.freedomofinformation@nhs.net
(Please make it clear that your request refers directly to the NHS South Yorkshire Integrated Care Board and the specific area i.e. Rotherham, Doncaster Barnsley or Sheffield)

Written requests 

Please address written requests to: 

Corporate Services Officer (Freedom of Information)
NHS South Yorkshire Integrated Care Board 
722 Prince of Wales Road 
Darnall
Sheffield
S9 4EU

(Please make it clear that your request refers directly to the NHS South Yorkshire Integrated Care Board and the specific area i.e. Rotherham, Doncaster Barnsley or Sheffield)

We endeavour to ensure that FOI requests are responded to within 20 working days.

We will do our best to respond to your enquiry as soon as possible.

For all enquires relating to Barnsley or if you are a resident of Barnsley, please contact:
Email: syicb-barnsley.enquiries@nhs.net
Phone: 01226 730 000

For all enquires relating to Doncaster or if you are a resident of Doncaster, please contact:
Email: syicb-doncaster.enquiries@nhs.net
Phone:  01302 566 300

For all enquires relating to Rotherham or if you are a resident of Rotherham, please contact:
Email: syicb-rotherham.rotherhamccg@nhs.net
Phone: 01709 422 000

For all enquires relating to Sheffield or if you are a resident of Sheffield, please contact:
Email: syicb-sheffield.enquiries@nhs.net
Phone: 0114 305 1000

We are always happy to work with the media, please contact a member of the communications team on syicb.communications@nhs.net

Subject Access Requests can be made verbally, in writing, via email or letter and via enquiries through the website and social media. See contact details below:

Tel: 0114 305 1000 (from UK)

Email: syicb-sheffield.icbsubjectaccessrequests@nhs.net 

Social Media: (details at bottom of this page)

Written: NHS South Yorkshire Integrated Care Board
               722 Prince of Wales Road
               Darnall
               Sheffield
               S9 4EU

Please state on your requests 'Subject Access Request' to help direct your request.

Requests should be as specific as possible to enable us to process your request. It can be useful to include a telephone number in case we need to contact you but this is not a requirement.